CAPC Careers
The Center to Advance Palliative Care staff comes to work every day with one purpose—to expand access to high-quality care for all people living with a serious illness, and their families.
CAPC strives to create a diverse workplace that fosters and develops the skills, abilities, and happiness of our team members. We are an equal opportunity employer looking for talented, forward-thinking, energetic individuals to make a difference and join our team.
Benefits of Working at CAPC
- Collaborative work environment
- Culture of learning and professional development
- Access to a robust benefits package through the Mount Sinai Health System
- Generous paid time off
- Comprehensive health plans
- Employee wellness program
- Discounts to shows, concerts, movies, and sporting events
Open Positions
Senior Member Relations Associate
The Senior Member Relations Associate plays an important role in CAPC’s member retention strategy. This person is responsible for managing a portfolio of health care organizations to ensure engagement and maximize renewal. This may include hospitals, safety net providers, and specialty care centers. This Senior Associate conducts strategy calls with members at various points in a member organization’s given term, helping members maximize CAPC resources to improve care quality for people with serious illness. The Member Relations Associate also connects with member organizations during their renewal time to answer common payment questions and help them strategize for the coming year. This person would also host a monthly member relations engagement webinar for all members. In addition to direct member engagement, the Senior Associate is responsible for keeping key member contact information current to ensure delivery of important correspondence. These activities with members ensure that CAPC retains both member revenue and our ability to support palliative care programs through membership; member retention is a high priority of the Member Relations Associate.