Leveraging Lean Management to Optimize Patient Access and Performance

Exploration of how leaders can engage the interdisciplinary team to redesign the care delivery model using data and LEAN principles. Addresses creative solutions aimed to increase appointment access and optimize clinic workflow.

Presented by Jody K. Reyes, MSBA, BSN, OCN, Jenny Mellot, RN, BSN, CRRN, and Christi Sheffield, June 2018.