Analyzing Trade-offs and Making Decisions- A Staffing and Workload Webinar

Staffing and workload (volume) expectations depend on factors such as patient mix (complexity), reason for referral, team composition, and organizational context. As penetration increases, the reason for consult and mix of patients change, which impacts workload per patient seen. As team size and mix increase, stress can increase or decrease depending on clarity of work processes and team norms. Service expansion to multiple settings can have positive and negative effects.

Anchored to the experiences of Lehigh Valley Health System’s palliative care program, this webinar will answer your most pressing questions about staffing and workload decisions and trade-offs across settings.