Goals of Care Conversations in the Time of COVID

In this video, Katy Hyman, MDiv, BCC, and Linda Bulman, PA-C, lead us through goals of care conversations, where new medical information needs to be conveyed and medical decisions made. Through REMAP, a structured talking map, you will learn research-backed communication techniques for delivering serious news, responding to emotion, mapping patient values, and making medical recommendations. The goal of this video is to help make your goals of care conversations more efficient and effective, while focusing on patient-based values.

Produced in collaboration with VitalTalk.