Growing the Palliative Care Program
It’s time to expand capacity to reach more patients. Should you add to your team? Deliver services in new care settings or with new partners? Growing too fast or in the wrong direction risks extending your team beyond its capacity to deliver high-quality care.
Use this toolkit to identify growth priorities, build the case for resources, and strengthen relationships with referral partners and financial stakeholders.
What’s in the Toolkit
Needs Assessment
Needs assessment is not just for the new program—it is a continuous process that guides growth decisions over time. Evaluate where and how your service can grow most effectively.
Evaluating patient need, service requirements, and stakeholder priorities for the inpatient program.
Evaluating patient need, service requirements, care settings, and stakeholder priorities for the community-based palliative care program.
Step-by-step tool to evaluate patient need, stakeholder priorities, organizational readiness, and sites of care for a new or growing community-based palliative care service.
Searchable directory of specialty palliative care providers, filtered by care setting.
Strategic Planning
Use information from your needs assessment to make strategic decisions about sustainable program design.
This on-demand webinar will provide an overview of measures palliative care programs should monitor and use to guide planning and growth.
Excerpted from The CAPC Guide to Building a Hospital-Based Palliative Care Program. 2008.
Toolkit to support strategic planning, team leadership, and professional development for the palliative care leader.
Business Planning
Develop cost and revenue projections for your service as you expand your team, see new patients, or work in new care settings.
Improving productivity and efficiency to ensure team health and operating within budget.
Expanding into a New Care Setting
Knowing the unique operational, financial, and clinical aspects of care delivery in a new setting is critical for sustainable expansion. Use this curriculum and toolkit to design a service matched to different care settings.
In this on-demand webinar, Drs. Wendy Anderson, Carin van Zyl, and Julie Freedman will share their experiences implementing palliative care into a range of settings and specialties in health care systems in the state of California.
Evaluating patient need, service requirements, care settings, and stakeholder priorities for the community-based palliative care program.
Step-by-step tool to evaluate patient need, stakeholder priorities, organizational readiness, and sites of care for a new or growing community-based palliative care service.
In this Virtual Office Hour, ask questions of expert faculty about launching a new community-based program, designing your service package and staffing, and navigating the challenges of a new program.
Palliative Care Leadership Centers (PCLC) offer hospitals two days of in-person, customized operational training and one year of mentoring.
Program Measurement for Quality Reporting and Quality Improvement
Your case for expansion depends upon demonstrating the continuing impact of your service. Use this toolkit to develop a program measurement strategy to guide and sustain expansion.
Use this toolkit to select program measures that demonstrate value to stakeholders and support quality care delivery. Overcome common measurement obstacles and synthesize program data.
Designations connoting high-quality specialty palliative care in both inpatient and community care settings. Includes a comparison of eligibility criteria, standards, and requirements for all available program designations.
Integration of Palliative Care Across Service Lines
Collaboration across service lines leads to increased access to palliative care for the patients who can benefit most from your service.
Integrating palliative care practices in the ICU through training and collaboration.
Integrating palliative care practices in the Emergency Department (ED) through training and collaboration.
