Communication Skills for Conversations About Serious Illness

Learn best practices for having patient-centered conversations about a serious illness diagnosis.

Learn how to effectively discuss prognosis with patients and their caregivers.

Learn best practices for building trust, eliciting patient values, and having patient-centered conversations about goals of care.

In this video, Kacey Boyle, RN, MSPC, leads us through an example of a goals of care conversation between a clinician and a patient.

This conversation script provides skills and techniques for conducting goals of care conversations with patients, regardless of the existing clinician-patient relationship.

Learn to effectively lead meetings that help patients and caregivers become aligned around the patient’s goals.

Learn techniques to help patients and their caregivers plan for the future, both during the early stages of a serious illness and as a disease progresses.

In this video, Jonathan Fisher, MD, leads us through a mock conversation between a patient whose illness has progressed, and a clinician who explains the benefits of hospice care.

This communication script provides techniques for clinicians to foster meaningful conversations about hospice.